About the Role
We are looking for a Key Account Manager - EDC Sales who will be responsible for driving merchant acquisition, managing merchant relationships and growing business through Paytm's payment and financial solutions.
The role requires solid sales and relationship-management skills, a valuable understanding of the local market and the ability to identify opportunities for revenue and product growth.
Key Responsibilities
Manage and develop relationships with merchants in the assigned geography.
Drive sales and adoption of EDC/POS/ swipe machines.
Acquire new merchants and identify opportunities for business growth.
Drive product penetration and revenue growth across the assigned market.
Manage assigned merchant accounts and ensure effective engagement and service delivery.
Build solid relationships with merchants and key stakeholders.
Understand merchant requirements and ensure timely resolution of grievances and service-related issues.
Drive customer satisfaction, retention and higher sales conversions.
Track market trends, customer feedback and competitor activities.
Identify local market opportunities and develop appropriate sales strategies.
Ensure successful product deployment and communicate product perks effectively to merchants.
Achieve assigned sales, revenue and business targets.
Take ownership of day-to-day market activities and deliver business outcomes.
📌 Key Accounts Manager Field Sales Mumbai
🏢 Paytm
📍 Mumbai