Job Description JOB TITLE N Specialist-HR ITOperations N GRADE N SM n N n DEPARTMENT NHuman Resourcesn LOCATION NHOn n nSUB-DEPARTMENT NHR OPERATIONSn TYPE OF POSITION NFull-timen nn ROLE PURPOSE & OBJECTIVE NnThis role is responsible for supporting HR IT Operations by managing and enhancing HRMS processes, developing Amplify scripts , analysing system data, and resolving day-to-day HRMS queries. The incumbent will work closely with business stakeholders to gather requirements and configure custom workflows , forms, and process automation within the HRMS platform. Nn The role also involves providing functional support and basic training to stakeholders on HRMS modules, ensuring effective system adoption and user experience. Additionally, the position requires a foundational understanding of Python scripting to support automation, Integratuon and Amplify scripting. Nn n nEducational NQualificationsnn MBA / PGDM or equivalent Nn nn KEY DUTIES & RESPONSIBILITIES OF THE ROLE Nn Business/Financials Nn Support and maintain HR IT Operations and HRMS applications. N Develop, modify, and troubleshoot Amplify scripts. N Analyse HRMS data and generate reports as required. N Resolve daily HRMS userqueries and system-related issues. N Create and configure custom workflows based on business requirements. N Conduct basic user training and knowledge-sharing sessions on HRMS modules. N Collaborate with stakeholders to identify process improvement opportunities. N Possess a basic understanding of Python scripts and automation concepts. Nn n Customer (Both Internal & External) Nn Support any queryraised form stakeholders related to new changes N Support closure of HR system queries within TAT N Training regional and corporate teams for the changes and monitoring adoption. Nn n Internal process Nn Document any changes,



updates or new feature rolled out and maintaining the version documents N Regular sanity checks to ensure higher efficiency of the HR systems Nn n Innovation & Learning Nn Develop, maintainand perform operational procedures and ensure operational tasks are performed reliably and consistently to reduce the risk of unplanned outages. N Find opportunities to co-operate with internal and external parties to improve outcomes for customers Nnn MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Nn n n Educational N Qualifications Nn Master Degree/Post Graduation/BCA/BSC Nn n n Experience Range (Years and Core Experience Type) Nn 3-6 Years of HRMSTechno functional support role Nn n n Certifications Nn Any recognised HRMS Certification , preferably Darwinbox HRMS Certification . N Basic certification or training in API Integrations , SQL, Workflow Automation, or HR Technology Platforms. Nn n n Functional Skills Nn Amplify scriptingexperience. N Data analysis and reporting skills. N Workflow configuration and process automation. N Committed to confidentiality: can be trusted with highly sensitive and confidential information, default conduct exemplifies integrity N Excellent HRMS application knowledge (Super admin user) Nn n n n Behavioral Skills Nn Ability to multitask using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects/capabilities with varying completion dates. N Mature and self-motivated skilled able to work in a fast-paced and constantly changing environment. N Capability to work as an effective member. N A focus on customer satisfaction and high-quality service delivery, with strong interpersonal skills and responsiveness. Nn n n Competencies Nn Technical Proficiency, Data Management, Communication Skill and Collaboration Nn nn KEY INTERACTIONS Nn INTERNAL N EXTERNAL Nn HR Functionsn IT Department (Related to HRMS) N Other Functions.nApplication Vendor N Integration Vendorn N

📌 Specialist-Hr It Operations (Bengaluru)
🏢 Ujjivan Small Finance Bank
📍 Bengaluru