Position Summary

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and Responsibilities

- Understand the basic professional standards and established procedures, policies before taking action and making decisions
- Processing claims and handling calls, as per the process guidelines.
- Adhering to the service level and understanding Quality & Auditing parameters
- Assume responsibility for work and coordinating efforts
- Meeting assigned productivity goals.
- Adhere to attendance and punctuality norms
- Acquiring knowledge and skills of related areas of the process
- Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.





Preferred candidate profile

We are looking for immediate joiners

- Graduate / Undergraduate are eligible to apply.
- Candidates with min 1-2 years of work experience in International Voice Process is Mandatory.

Perks and perks

- Two way cab facility (within transport boundary)
- Five days working, Saturday and Sunday fixed off
- PF and Health Insurance Facility

Interested Candidates kindly reach out to the below mentioned Talent Acquisition team members.

Sai Kiran- (phone hidden)

Role: Voice / Blended - Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Graduation Not Required

📌 International Voice Customer Support Executive (Bengaluru)
🏢 Sagility India Private
📍 Bengaluru