Planning, coordinating, and delivering learning and development initiatives across the hotel. Assist in identifying training needs, executing training programs, maintaining training records, monitoring employee development, and fostering a strong learning culture. Ensure compliance with Hyatt training standards, employee engagement initiatives, grooming standards, and mandatory training requirements while promoting service excellence and continuous improvement.
Qualifications
- Bachelor's degree in Human Resources, Hospitality Management, Business Administration, or a related field.
- 1 to 3 years of experience in Learning & Development, Training, Human Resources, or the hospitality industry.
- Strong communication, presentation, and facilitation skills.
- Positive organizational and administrative abilities.
- Proficiency in MS Office and
Ability to build effective working relationships across all levels of the organization.
- Knowledge of hospitality operations, employee engagement, and training methodologies is preferred.
- Strong interpersonal skills with a passion for developing people and promoting a culture of learning.