- Provide support to users of the NetSuite ERP system, assisting in troubleshooting issues, resolving system errors, and addressing user inquiries.
- Assist with the onboarding of new users and provide ongoing training on NetSuite features and best practices.
- Work with senior analysts to configure and maintain the NetSuite system, ensuring it aligns with business requirements and processes.
- Responsible for providing first-line support for the NetSuite ERP system by managing and triaging service desk tickets.
- Assist in creating and maintaining user manuals, system documentation, and internal knowledge bases.
- Collaborate with other departments and team members to understand business needs.
- Stay updated on NetSuite updates, new features, and industry trends to suggest improvements to the system.

These are the essentials you ll need to get an interview:

Technical Skills:

- Bachelor s degree in information technology , Business Information Systems, Computer Science, or a related field.
- Knowledge of Finance/Accounting

Behavioural Skills:

- Strong analytical and problem-solving skills to troubleshoot and resolve system issues.
- Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.
- A collaborative attitude and willingness to work with a cross-functional team.
- Robust interest in continuing education in NetSuite, ERP systems, and technical support.





It would be great if you had these to, but we ll support you if you don t:

- Basic knowledge of ERP systems.
- Familiarity with NetSuite modules (e.g., Financials, CRM, Inventory, Order Management) would be a plus.

What to expect from the hiring process:

- Call with Talent Partner
- Assessment/Practical Interview
- Final Interview with the hiring team

Graduate Programme Overview:

Our Graduate Programme is designed to accelerate your career and provide a comprehensive foundation for success. Heres what you can expect:

- 12-Month Development Programme : A structured programme featuring role-specific training and professional skills development to equip you for success.
- Real-World Experience : Engage in meaningful tasks and projects, gaining hands-on experience from day one.
- Exposure to Senior Leadership : Benefit from direct interactions with our CEO, graduate sponsor, and functional leaders, offering invaluable insights and mentorship.
- Comprehensive Support System : Enjoy continuous guidance from the People Experience and Development team, as well as your dedicated line manager.
- Pathway to Promotion : Successful completion of the programme can lead to a permanent role and promotion, contingent on your performance.
- Graduate Alumni Network : Stay connected with your cohort and join a vibrant community of programme alumni to support your long-term growth.

📌 Finance Executive (Navi Mumbai)
🏢 YouGov
📍 Navi Mumbai