Contribute to cutting-edge experience design, blending user needs with business goals in the dynamic environment of financial services.

As an Experience Design Senior Associate in the Experience Design team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.

Job responsibilities

- Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
- Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
- Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
- Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
- Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
- Assist in the analysis of market trends, user research studies,



and user behavior analyses to inform design decisions and contribute to the team's strategic thinking

Required qualifications, capabilities, and skills

- 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
- Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
- Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
- Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
- Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences

Preferred qualifications, capabilities, and skills

- Demonstrate an understanding of B2B products and workflows
- Experience with AI-enabled experiences, including the development of agentic AI concepts (e.g., AI assistants, workflow automation, and tool-using agents), and an understanding of implications for user experience.

📌 Experience Design Senior Associate (Bengaluru)
🏢 JP Morgan Chase
📍 Bengaluru