Key Account Manager

Location:

NoidaExperience:

2–4 Years

About Classplus

“Building every day, Learning every day” – Encapsulating Classplus

Classplus is a vertical SaaS platform that empowers hyperlocal coaching centres with simple, intuitive technology. Our platform enables coaching institutes to digitally communicate with students and parents, deliver video classes and study material, accept payments, and sell courses to students across India.With

50,000+ educators and 7 million+ students

using the platform monthly, Classplus is a market leader in the B2B education technology space.Our vision is to transform the way coaching businesses operate and help them unlock their full growth and monetisation potential.

About the Role

As Key

Account Manager

, you will be responsible for driving the

growth, engagement, and monetisation

of an assigned portfolio of customers.You will act as a

Business Consultant

to our customers — understanding their business, identifying growth opportunities, and helping them improve revenue through better marketing, content, pricing, and customer engagement strategies.

This role is ideal for someone who combines

sales, account management, business acumen, and analytical thinking

.

Key Responsibilities

Manage and grow a portfolio of existing customers and drive their overall business growth.Understand customer behaviour, business models, and consumer trends to identify growth opportunities.Own

top-line and bottom-line objectives

for the assigned customer/category portfolio.Act as an

in-house Business Consultant

, advising customers on:

Marketing strategiesContent strategiesPricingRevenue growthCustomer acquisition and retention

Identify opportunities for

upselling, cross-selling, and monetisation





within existing accounts.Work closely with the Marketing team to plan and execute customer-specific campaigns.Track campaign performance and derive actionable insights to improve outcomes.Build business cases and communicate

data-driven insights and recommendations

to customers and internal stakeholders.Design and implement growth programs and experiments across customer cohorts.Monitor performance regularly, identify gaps, resolve issues, and take corrective actions.Develop strong, long-term relationships with customers while ensuring business objectives are achieved.

Desired Skills & Qualifications

2–4 years of experience

in Sales, Account Management, Business Growth, Customer Success, or Business Development.Prior experience in the

EdTech industry is highly preferred

.Experience managing and growing existing customer accounts will be an added advantage.Strong understanding of

revenue growth, upselling, cross-selling, and monetisation

.Strong analytical and problem-solving abilities.Comfortable working with data and deriving actionable business insights.Excellent communication, stakeholder management, and presentation skills.Strong commercial and business acumen.Ability to multitask, prioritise, and execute in a fast-paced environment.Startup mindset with a willingness to experiment, take ownership, and challenge conventional approaches.

Why Join Classplus?

Work with one of the leading players in the

B2B EdTech space

.Opportunity to directly influence customer growth and business outcomes.High ownership and autonomy in a fast-paced startup environment.Work closely with cross-functional teams across Sales, Marketing, Product, and Operations.Culture of

learning, experimentation, and distributed leadership

.Opportunity to solve challenging business problems and build scalable growth strategies.

What We Look For

We are looking for someone who doesn't just

manage accounts

, but takes ownership of their

growth and profitability

.If you are analytical, commercially driven, proactive, and enjoy finding cutting-edge solutions to business problems,

we'd love to have you on the ride.

📌 Key Account Manager (Mumbai)
🏢 Classplus
📍 Mumbai