About the CompanyQinecsa

is a leading global provider of end-to-end pharmacovigilance solutions.We are trusted, global partners bringing together best-in-class technology and scientific expertise to connect life science companies, public health, and regulatory sectors to the right safety solutions.

ResponsibilitiesResponding to inquiries from healthcare professionals and patients regarding drug safety and pharmacovigilance matters.Providing accurate and timely information on adverse events, product inquiries,



and medical information requests.Documenting all interactions and ensuring compliance with regulatory requirements and company policies.Escalating complex inquiries or adverse events to appropriate personnel for further evaluation and resolution.Collaborating with the drug safety team to ensure seamless communication and follow-up on reported issues.Maintaining a high level of professionalism and empathy in all customer interactions to ensure customer satisfaction and trust.

QualificationsBPharma or MPharma Degree

Required SkillsMinimum 1 year of experience in Medical information call handlingGood Verbal and written communication skillsShould be willing to work night shiftsShould be willing to work from our Bangalore office

📌 MICC Associate (Medical Information Call Center) (Mumbai)
🏢 Qinecsa Solutions
📍 Mumbai