Customer Support Executive (Mumbai)

Customer Support Executive (Mumbai)

03 Sep
|
FabConnect HR
|
Mumbai

03 Sep

FabConnect HR

Mumbai

Job Type: Full-time

WE’RE HIRING | CUSTOMER SUPPORT EXECUTIVEFabConnect is hiring aCustomer Support Executivefor a full time opportunity atWorld Trade Centre, Rajajinagar, Bangalore .We are looking for a customer-focused skilled with strong communication skills and hands-on experience incustomer support, tele-calling, grievance handling, and customer relationship management .Location:World Trade Centre, Rajajinagar, BangaloreExperience:1 YearSalary:₹25,000 – ₹28,000 per monthDepartment:Marketing / Customer Support⏰Employment Type:Full-TimeKey Responsibilities ✔ Handle customer queries throughphone, email, WhatsApp, and other channels✔ Manage inbound and outbound customer calls✔ Follow up on service requests, complaints,



and issue resolution✔ Handle customer grievances professionally and ensure timely closure✔ Coordinate with internal teams to resolve customer concerns✔ Maintain accurate records of customer interactions and support tickets✔ Track recurring customer concerns and prepare daily/weekly reports✔ Maintain high customer satisfaction and service quality standardsKey Skills Required ✅ Excellent verbal and written communication skills✅ Inbound & Outbound Tele-calling✅ Customer Query Handling✅ Complaint & Grievance Resolution✅ Customer Relationship Management✅ Strong interpersonal and problem-solving skills✅ Basic MS Excel, Word, and CRM knowledge✅ Ability to work in a fast-paced, target-driven environmentPreferred Industry Experience Candidates fromE-commerce, Retail, FMCG, Consumer Products, Service Industry, BPO, or Contact Centre backgrounds will be preferred.Interested candidates can share their updated resume at:[email protected]:+91 99450 34759#Hiring #CustomerSupportExecutive #CustomerServiceJobs #TelecallingJobs #CustomerExperience #BangaloreJobs #WTCBangalore #Rajajinagar #BPOJobs #CustomerSupport #FabConnect

📌 Customer Support Executive (Mumbai)
🏢 FabConnect HR
📍 Mumbai

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