Position : Guest Relationship Executive(GRE) Department : Sales & MarketingIndustry:

Real Estate / Builders & DevelopersLocation : Dommasandra, Near SarjapurExperience : 1–4 Years

Job Summary

We are looking for a Guest Relationship Executive to manage customer interactions at the project site/experience centre, provide a positive customer experience, support the sales team, and assist in converting walk-in and marketing-generated leads into site visits and bookings.

Key Responsibilities

• Welcome and engage walk-in customers and prospects at the project site/experience centre.• Understand customer requirements, preferences, budget, and property needs.• Provide project information, including specifications, amenities, location, pricing, and offers.• Coordinate and conduct project/site visits for prospective customers.• Support the Sales Team in lead management, follow-ups, and customer conversion.• Maintain accurate records of walk-ins, leads, site visits, and customer interactions.• Coordinate with CRM, Sales, Marketing,



and Project teams for smooth customer handling.• Handle customer queries professionally and ensure timely resolution/escalation.• Maintain a high standard of customer service and project presentation.• Assist in events, property exhibitions, campaigns, and other marketing activities.• Prepare daily/weekly reports on walk-ins, site visits, and lead status.

Requirements• Graduate in any discipline; Sales/Marketing or Hospitality background is preferred.• 1–4 years of experience in Real Estate, Hospitality, Retail, Banking, Automobile, or Customer Relationship roles.• Excellent communication and interpersonal skills.• Presentable, customer-focused, and confident personality. • Good knowledge of MS Office/CRM systems.• Willingness to work at project sites and weekends/holidays as required.

What We Offer:• Market-competitive salary commensurate with experience.• Opportunities for professional development and career advancement.• A collaborative and supportive work environment. If you are a customer-focused professional with a passion for excellence in the real estate industry, we invite you to apply for the position Guest Relations Executive at our company

📌 Guest Relations Executive (GRE) (Mumbai)
🏢 Leading Construction
📍 Mumbai