Urgent Opening: Join Us as a Network Voice Engineer and Make an Impact Today! Job Role: Network Voice Engineer Experience – 7 Years+ Immediate Joiners only We began life in 2001 as a small, self-funded team of technology specialists. Innovative tech solutions for business We're now a leading global digital consulting firm, providing innovative technology solutions for business. As a trusted partner, we're always at the forefront of change as we lead digital optimization and modernization journeys for our clients. Our expertise in AI, Consulting, Data, Digital, Cloud & DevOps and Software Engineering, delivers customized, end-to-end solutions that drive business value and growth. Department : ITIP Voice & Video The main responsibilities include Level 1 and Level 2 troubleshooting, business-as-usual (BAU) activities, and voice-related projects. The team focuses on the day-to-day management and user support of Voice Recording Systems infrastructure, ensuring seamless operation and troubleshooting. The team also participates in projects related to voice services, driving innovation and improvement. MS Team, Mobile providers, CISCO phones, IPC Turrets The Voice recording engineers' primary focus will be on the delivery of projects related to the Record Keeping perimeter (Enterprise and Trader Voice & Voice Recording), In addition to project work, the candidate will collaborate closely with the RK Ops team to manage BAU activities, including Incident, change, problem, maintenance, and user support. Primarily this involves operations, controls, and project delivery. Manage the technology, ensuring that it has maximum availability, and it is maintained at an appropriate technical level for support and maintenance purposes. Management and monitoring of Voice and Voice Recording infrastructure.



Create reports for Voice Recording Operations and Senior Management teams Create reports for Voice Recording Operations and Compliance/Litigation teams Collaborate with members of the Voice Recording Operations team in other Regions to ensure a continuous effort in resolving issues and knowledge sharing Support for installing patches every month during weekends. - Coordinate with different BNPP internal teams for any new/additional requirements of Server, Database, etc. 7+ Years' experience in a relevant Trading Voice Support Role (Infrastructure). ~ Valuable understanding of Windows servers ~ General knowledge of Private wires and Hoot Networks ~ Professional experience, documenting, planning and managing platforms through their life cycle ~ Knowledge of SBC (Oracle)~ Call Logging Systems ~ Experience with NAS and SAN systems ~ Knowledge of SQL Server and Microsoft Excel ~ Minimum 7 years working experience in the NICE NTR & NTR-X, Verba & IPC domain Must have managed NICE, Verba & IPC migration projects Advanced Excel SQL / MySQL Ability to manage a project Ability to set up relevant performance indicators Education Level: Bachelor Degree or equivalent BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets:



The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability. Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. Total Experience - Experience in Skill 1 - Experience in Skill 2 - Open for Rotational Shift -

📌 Network Engineer (Data Centre) (Mumbai)
🏢 Synechron
📍 Mumbai