Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Liferay Digital Experience Platform (DXP)
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain system stability and performance. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring seamless operation of critical applications within the organization.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.




- Lead efforts to streamline support processes and improve system reliability.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Coordinate with stakeholders to prioritize and address system issues effectively.

Qualified & Technical Skills:

- Must To Have Skills: Proficiency in Liferay Digital Experience Platform (DXP).
- Strong knowledge of web application architecture and integration techniques.
- Experience in troubleshooting and resolving complex software issues in enterprise environments.
- Familiarity with system monitoring tools and performance tuning.
- Ability to analyze logs and system data to diagnose problems accurately.
- Excellent communication skills to facilitate collaboration across diverse teams.

Additional Information:

- The candidate should have minimum 7 years of experience in Liferay Digital Experience Platform (DXP).

- This position is based at our PDC5A - SEZ location.

- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (Pune)
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