Senior Support Executive (India)

Senior Support Executive (India)

03 Sep
|
SparkFuse Business Solutions
|
India

03 Sep

SparkFuse Business Solutions

India

Position: Senior Sales Executive (Dootiq - Tech4logic)

Location: Gurgaon (Work from Office)

Employment Type: Full-Time

Experience: 5+ Years Overall | Minimum 2 Years in B2B SaaS / AI / Technology Sales

Role Overview

Dootiq is looking for a commercially driven Senior Sales Executive to accelerate the adoption of our AI-powered voice and automation platform across enterprise and mid-market businesses.

This role is responsible for identifying current business opportunities, managing the complete sales lifecycle, conducting consultative product demonstrations, negotiating commercial agreements, and achieving revenue targets. The ideal candidate combines strong business acumen with the ability to understand and communicate AI technology in a simple, value-driven manner.

Key Responsibilities

1. Business Development & Sales

- Generate new business through outbound prospecting, inbound leads, referrals, and strategic networking.
- Build and maintain a qualified sales pipeline across enterprise and mid-market customers.
- Consistently achieve monthly and quarterly revenue targets.
- Develop relationships with CXOs, founders, operations leaders, and business decision-makers.

2. Consultative Selling

- Understand customer workflows, pain points, and automation requirements.
- Position Dootiq's AI voice, customer engagement, and workflow automation capabilities as business solutions.
- Conduct product demonstrations tailored to each customer's use case.
- Handle negotiations and commercial discussions confidently.

3. Enterprise & Government Sales

- Drive opportunities across enterprise accounts and institutional customers.




- Identify opportunities through GeM, RFPs, RFQs, and government procurement portals where applicable.
- Coordinate internally for technical and commercial bid preparation.
- Participate in customer meetings, presentations, and procurement discussions.

4. Account Growth

- Identify upsell and cross-sell opportunities within existing customers.
- Maintain strong relationships after closure to drive renewals and expansion.
- Collaborate with the Customer Success team to ensure seamless onboarding and customer handover.

5. Cross-Functional Collaboration

- Work closely with Product, Technical, Operations, Finance, and Leadership teams throughout the sales process.
- Maintain accurate CRM records, forecasts, and opportunity updates.
- Share market insights and customer feedback to influence product development.

Required Skills

- Strong B2B sales and business development expertise.
- Excellent communication, presentation, and negotiation skills.
- Experience selling SaaS, AI, telecom, CRM, or enterprise software solutions.
- Ability to understand technical products and communicate business value.
- Strong pipeline management and follow-up discipline.
- Commercial awareness with a target-driven mindset.




- Proficiency in CRM platforms and Microsoft Office / Google Workspace.

Preferred Experience

Candidates with experience in one or more of the following will be preferred:

- SaaS Products
- AI & Automation Solutions
- Enterprise Sales
- Voice / Telecom Technology
- CRM Software
- Startup Technology Companies

Key Performance Indicators (KPIs)

- Monthly Revenue Achievement
- New Business Generated
- Sales Pipeline Value
- Lead-to-Customer Conversion Rate
- Upsell & Cross-sell Revenue
- Customer Retention Contribution

Eligibility

- Bachelor's degree in Business, Marketing, Engineering, IT, or a related field.
- MBA is an added advantage.
- 5+ years of overall professional experience.
- Minimum 2 years of relevant experience in B2B sales, SaaS, AI, telecom, or enterprise software.
- Proven track record of achieving or exceeding sales targets.

What We're Looking For

The ideal candidate:

- Thinks commercially and executes with ownership.
- Is confident presenting AI products to senior stakeholders.
- Builds long-term client relationships rather than transactional sales.
- Is proactive, disciplined, and highly organized.
- Thrives in a fast-paced startup environment with ambitious growth targets.

Interview Process

- Initial screening by HR
- Selected candidates will go into the online interview round
- Finally, the shortlisted candidates will be called upon for a face-to-face interview at the Gurgoan office.

Immediate joiners required.

Pay: ₹277,203.27 - ₹1,330,054.24 per year

Benefits:

- Paid time off

Work Location: In person

📌 Senior Support Executive (India)
🏢 SparkFuse Business Solutions
📍 India

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