Job Title: Head of Operations

Location: On-Site

Job Description

Saaya Academy is seeking a highly organized, proactive, and execution-focused Head of Operations to oversee and manage the day-to-day functioning of the organization.

The Head of Operations will be responsible for ensuring that people, processes, communication, administration, and organizational commitments are effectively coordinated and executed. This role requires strong leadership, ownership, sound judgment, and the ability to build efficient systems that support the organization's growth.

The successful candidate will play a key role in reducing operational dependency on the founders by taking ownership of daily execution and ensuring smooth coordination across multiple functions and ventures.

Key Responsibilities1. Day-to-Day Operations

- Oversee and manage the smooth functioning of daily organizational operations.
- Develop and implement efficient operational processes and systems.
- Monitor ongoing activities and ensure tasks and commitments are completed on time.
- Identify operational challenges and implement practical solutions.

2. Team Management and Coordination

- Coordinate with team members across different functions and projects.
- Assign responsibilities, monitor progress, and ensure accountability.
- Support effective communication and collaboration within teams.
- Assist in building a disciplined, productive, and high-performing work environment.

3. Administration

- Oversee administrative activities and ensure proper systems and procedures are followed.
- Maintain organized records, documentation, schedules, and operational processes.
- Coordinate meetings, follow-ups, and internal requirements.
- Ensure administrative tasks are completed accurately and efficiently.

4. Communication Management

- Serve as a key coordination point between leadership, team members, and relevant stakeholders.




- Ensure clear and timely communication across the organization.
- Track important discussions, decisions, and action points.
- Follow up with responsible individuals to ensure commitments are completed.

5. Execution and Accountability

- Translate organizational priorities into explicit action plans.
- Monitor progress on key projects and initiatives.
- Ensure deadlines, deliverables, and commitments are met.
- Establish follow-up mechanisms to improve accountability and execution discipline.

6. Leadership Support

- Work closely with the founders and leadership team to support organizational priorities.
- Reduce dependency on founders for routine operational decisions and follow-ups.
- Provide regular updates regarding operational progress, challenges, and requirements.
- Exercise sound judgment when handling day-to-day operational matters.

7. Process Improvement and Growth

- Identify opportunities to improve efficiency and reduce operational gaps.
- Build scalable systems suitable for a growing organization.
- Support operations across multiple ventures within the Saaya ecosystem.
- Adapt operational structures and processes as the organization grows.

Key Skills and Competencies

- Strong management and leadership abilities
- Excellent organizational and coordination skills
- High sense of ownership and accountability
- Strong execution discipline
- People management skills
- Effective verbal and written communication
- Problem-solving and decision-making ability
- Sound professional judgment
- Ability to manage multiple priorities simultaneously
- Adaptability in a fast-growing organization

Preferred Background

Candidates with experience in one or more of the following areas will be preferred:

- Operations management
- Administration
- Team management
- Education sector
- Psychology or mental health services
- Growing organizations or start-ups

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Operation Head (India)
🏢 Sri Jayendra Saraswathy Vidyalaya Institution
📍 India