Join our growing team as a Customer Care Executive for our Voice and Sales processes, where you will handle customer inquiries, resolve issues, and promote our products and services.Job Details
- Job Type: Full-time
- Salary: From ₹18,000.00 per month
- Benefits: Performance incentives, bonuses, and comprehensive training
Full Job DescriptionWe are seeking enthusiastic individuals to join our team as Customer Care Executives. This role combines customer support and sales, making it an excellent chance for motivated individuals looking to build a career in the customer service industry.Key Responsibilities
- Call Management: Handle inbound and outbound calls professionally to address queries.
- Sales Support: Identify customer needs, provide product information, and close sales.
- Problem Solving:
Resolve customer issues effectively to maintain high satisfaction.
- Target Achievement: Meet sales targets and performance goals set by the team.
Qualifications & Skills
- Education: Minimum 12th pass (Higher Secondary) required.
- Age: 18 to 30 years old.
- Languages: Excellent verbal communication skills in both English and Hindi.
- Experience: Prior customer service or sales experience is preferred but not mandatory. Freshers are welcome to apply.