Location: Aurangabad, Maharashtra — Aurangabad Candidates Only

Job Title: Customer Support Executive
Location: Aurangabad, Maharashtra
Experience: 2 years
Employment Type: Full-time

Job Responsibilities

- Handle customer queries through phone calls, email, and messages.
- Provide accurate information about products/services.
- Resolve customer complaints and issues professionally.
- Follow up with customers to ensure proper resolution.
- Maintain customer records and update details in the CRM.
- Coordinate with the sales and operations teams when required.
- Ensure a positive customer experience.
- Prepare daily/weekly customer support reports.
- Meet assigned customer service and response-time targets.

Requirements

- Candidates must be from Aurangabad or currently residing in Aurangabad.




- Positive communication and interpersonal skills.
- Good knowledge of Hindi and English; Marathi is an advantage.
- Basic computer and CRM knowledge.
- Ability to handle customers patiently and professionally.
- Positive attitude and problem-solving skills.
- Freshers can apply; customer service experience is preferred.

Salary

₹15,000 – ₹25,000 per month + incentives
(Based on experience and performance.)

Only Aurangabad candidates should apply.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 Genius Recruiter
📍 India