Senior IT Admin

Kochi, Kerala | Full-Time | On-Site
Xpress Health

Role Summary

We are looking for a highly reliable and proactive Senior IT Admin to manage and support the day-to-day IT operations across our organisation.

This role is responsible for internal IT infrastructure, device management, endpoint security, access control, employee onboarding/offboarding, and overall IT operational stability across multiple teams and locations.

You will work closely with IT leadership, product support, security, and development teams to ensure systems remain secure, scalable, and efficient.

Key ResponsibilitiesIT Operations & Support

- Manage company laptops, desktops, mobile devices, and IT assets
- Handle onboarding and offboarding for employees
- Maintain user accounts, permissions, and access controls
- Troubleshoot hardware, software, network, VPN, and system issues
- Support office IT infrastructure including Wi-Fi, printers, and conferencing systems
- Monitor and manage endpoint devices using MDM/UEM platforms

Security & Compliance

- Implement and maintain IT security best practices
- Monitor endpoint security, antivirus, VPN, and MFA systems
- Conduct periodic access reviews and device audits
- Ensure compliance with internal IT policies and security standards
- Coordinate with external vendors for security or infrastructure requirements

Cloud & Infrastructure

- Manage Google Workspace / Microsoft 365 administration
- Maintain cloud access permissions and account security
- Monitor backups, storage usage, and system health




- Assist with network and server maintenance where required

Process & Documentation

- Maintain IT SOPs, asset records, and internal documentation
- Track IT tickets and ensure timely resolution
- Improve IT operational processes and automation
- Assist in vendor coordination and procurement activities

Required Skills & Qualifications

- Minimum 2 years experience in IT Administration or IT Operations
- Strong knowledge of:
- Google Workspace or Microsoft 365
- Windows & macOS administration
- VPNs, MFA, endpoint security
- Networking fundamentals
- Device management / MDM tools
- Experience with IT asset management and onboarding workflows
- Good troubleshooting and communication skills
- Ability to work independently and manage priorities efficiently

Preferred Skills

- Experience with UEM/MDM tools such as ScaleFusion, Intune, or Jamf
- Basic knowledge of cybersecurity best practices
- Experience supporting hybrid or multi-location teams
- Familiarity with cloud platforms such as GCP or AWS is a plus

What We’re Looking For

- Someone proactive, organised, and dependable
- Strong ownership mindset
- Rapid problem solver with attention to detail
- Comfortable handling both technical and operational IT responsibilities
- Ability to maintain confidentiality and security standards

Pay: ₹40,000.00 - ₹45,000.00 per month

Application Question(s):

- What is your Current CTC?

Experience:

- IT support: 2 years (Required)

Location:

- Kochi, Kerala (Preferred)

Work Location: In person

📌 Senior IT Admin (India)
🏢 Xpress Health
📍 India