Key Requirements

- Robust verbal and written communication skills in German & English
- Mandatory B2-level German Language Certification (Goethe-Zertifikat, TELC, or
- equivalent)
- Prior experience in customer support, international process, or language-based roles
- preferred
- Ability to handle client communication professionally
- Comfortable working in rotational shifts if required
- Good interpersonal and problem-solving skills.

Responsibilities

- Manage customer interactions in German via calls, chat, or email
- Provide accurate resolutions and maintain high customer satisfaction
- Coordinate with internal teams for issue resolution
- Maintain quality standards and process compliance
- Eligibility : Min 6 month exp in BPO Sector

Pay: ₹1,000,000.00 per year

Benefits:

- Health insurance
- Life insurance
- Provident Fund

Experience:

- BPO: 1 year (Preferred)

Language:

- German (Preferred)

Work Location: Remote

📌 German Language Customer Support (India)
🏢 Infospire IT Solutions Private
📍 India