Key Responsibilities

- Welcome students, clients, and visitors in a qualified and friendly manner.
- Handle front desk operations, including phone calls, WhatsApp messages, emails, and walk-in inquiries.
- Counsel prospective students about beauty academy courses, including Cosmetology, Hair, Makeup, Skin, Nail, and other beauty & wellness programs.
- Explain course details, fees, duration, career opportunities, and admission procedures to prospective students.
- Follow up with leads through calls and WhatsApp and support them through the student admission and enrollment process.
- Manage student admissions, registrations, documentation, fee-related coordination, and maintain accurate student records.
- Coordinate daily schedules, appointments, course batches, and communication between students, trainers, and management.
- Handle student queries and provide excellent customer service throughout the student journey.
- Support academy promotions, walk-in inquiries, lead follow-ups, and other front-office activities.
- Ensure smooth day-to-day reception and administrative operations of the beauty academy.

Qualifications

- Graduate in any discipline.
- 1+ years of experience in front office,



beauty academy, salon, spa, administration, customer service, counseling, or admissions.
- Experience in a beauty academy, cosmetology institute, salon, or wellness industry will be an advantage.
- Good communication skills in English and the local language.
- Basic computer proficiency (MS Office, Excel, email, WhatsApp, and CRM/software).

Skills

- Excellent communication and interpersonal skills.
- Student counseling and admissions skills.
- Customer service and lead follow-up ability.
- Interest or basic understanding of the beauty, cosmetology, hair, makeup, skin, and wellness industry.
- Strong organizational and multitasking skills.
- Professional attitude, grooming, and presentation.
- Ability to handle walk-in students and convert inquiries into admissions.

Salary: As per industry standards and experience.

Work Location: In person

Preferred: candidates with experience in beauty academies, salons, cosmetology institutes, or customer-facing roles.

Pay: ₹15,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Front Desk Receptionist (India)
🏢 Studio11 Pro academy -Karmanghat
📍 India