Company: MICEcafe Journey
Location: Dwarka, New Delhi
Experience: 2–5 Years
Job Type: Full-time, Work from Office
Job Description:
MICEcafe Journey is looking for a agile and client-focused Client Servicing Manager who can communicate effectively with clients, understand their requirements and ensure smooth coordination with internal teams.
Key Responsibilities:
- Act as the primary point of contact for clients and maintain strong professional relationships.
- Understand client requirements, needs and expectations clearly.
- Communicate with clients regarding their queries, requirements and ongoing requests.
- Coordinate closely with internal teams to ensure timely and accurate execution of client requirements.
- Follow up with clients and internal teams to ensure smooth communication and delivery.
- Handle client concerns and queries professionally and provide timely solutions.
- Manage multiple client requirements simultaneously while maintaining proper coordination.
- Ensure a high level of client satisfaction through effective communication and servicing.
Preferred Profile:
- 2–5 years of experience in Client Servicing, Client Relationship Management or a similar role.
- Excellent verbal and written communication skills.
- Strong ability to understand and interpret client requirements.
- Good coordination and follow-up skills.
- Ability to communicate effectively with multiple internal teams.
- Strong multitasking, problem-solving and relationship management skills.
- Proficiency in MS Office; CRM knowledge will be an added advantage.
Pay: ₹30,000.00 - ₹45,000.00 per month
Application Question(s):
- What is your current CTC?
- How soon can you join us?(No. of days)
- What is your current location?