We are seeking a professional, courteous, and organised receptionist to manage our front office operations and create a positive first impression for visitors, clients, and employees. The ideal candidate should possess good communication skills, a pleasant personality, and the ability to handle multiple tasks efficiently.

Key Responsibilities: Front Office Management

- Greet and welcome visitors, clients, and guests in a professional and friendly manner.
- Manage the reception area and ensure it remains clean, organised, and presentable at all times.
- Maintain visitor records and ensure proper entry and exit procedures are followed.
- Coordinate visitor appointments and inform concerned employees about guest arrivals.

Communication Management

- Answer, screen, and direct incoming phone calls to the appropriate departments.
- Monitor and respond to general email enquiries or forward them to relevant personnel.
- Take accurate messages and ensure timely communication with concerned employees.
- Assist in handling courier services, mail distribution, and document receipt.

Guest Hospitality

- Arrange and serve refreshments such as tea, coffee, water, or other approved beverages to guests.
- Ensure meeting rooms are prepared before scheduled meetings involving guests.

Administrative Support

- Maintain visitor logs, records, and reception-related documentation.
- Assist in basic administrative tasks such as filing, photocopying, scanning,



and document management.
- Coordinate with housekeeping and facility teams to ensure cleanliness and hygiene standards are maintained in the reception area.

Workplace Appearance & Hygiene

- Ensure the reception and front office areas remain hygienic, organized, and aesthetically presentable.
- Monitor office décor elements such as flowers, displays, signage, and reception materials.
- Report any maintenance or facility-related issues affecting the reception area.

Required Qualifications

- Higher Secondary (Plus Two), Diploma, or Bachelor's Degree in any discipline.
- Freshers are encouraged to apply.
- Up to 1 year of experience in reception, customer service, administration, or a similar role is preferred.

Required Skills

- Valuable verbal and written communication skills.
- Basic computer knowledge, including MS Office and email management.
- Professional appearance and positive attitude.
- Strong interpersonal and customer service skills.
- Ability to multitask and maintain confidentiality.
- Good organisational and time-management skills.

Preferred Skills

- Knowledge of office administration procedures.
- Experience handling telephone systems and visitor management.
- Ability to communicate in English and local languages.

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Leave encashment

Work Location: In person

📌 Receptionist (Thiruvananthapuram)
🏢 Cybernetworks
📍 Thiruvananthapuram