- Making outbound calls to potential or existing customers
- Answering incoming calls from customers
- Pitching products or services persuasively
- Following up on leads and closing sales
- Recording customer details and updating databases
- Meeting sales targets and KPIs
- Handling customer objections and questions effectively
Skills Required:
- Excellent communication and persuasion skills
- Confidence and resilience
- Basic computer and CRM system knowledge
- Ability to handle rejection and remain motivated
- Good listening and problem-solving skills