- Responding to technical support tickets.
- Contacting clients to find out the nature of the technical or IT issue.
- Linking to clients' computers via remote access.
- Traveling to clients' office or server location.
- Installing current hardware, software, and networking systems.
- Diagnosing and troubleshooting hardware, networking, and software issues.
- Install and configure computer hardware, software, networks and applications
- Continuously monitor and maintain systems and networks
- Respond to technical support calls from other staff members or clients and communicate how to resolve issues
- Keep a record of issues, along with solutions, to refer back to in future instances
Work Location: In person
📌 Technical Support (Intern/Fresher) (Udaipur)
🏢 Assure IT Infra Private
📍 Udaipur
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