Job Description

- Maintain clear, professional email communication with clients, with a solid understanding of their research requirements
- Independently manage all aspects of CAPI projects, including briefing, mock interviews, and de-briefing session
- Drive daily productivity targets, ensure quality control standards, and meet client delivery timelines
- Manage and coordinate freelancers and fieldwork vendors for efficient face-to-face data collection (CAPI)
- Ensure optimal use of CAPI tools, techniques, and platforms such as Decipher, Confirmit, CCP, etc
- Negotiate effectively with field teams and partners to optimize costs while maintaining quality standards
- Travel across locations for client visits, accompaniments, and fieldwork observation as required
- Manage QC standards for the project

Skills Required

- Excellent verbal and written communication skills with a client-focused approach




- Strong ability to understand client requirements and convert them into executable field plans
- Proficiency in CAPI tools, techniques and software (Decipher, Confirmit, CCP, etc) and survey execution processes
- Effective vendor, freelancer, and stakeholder management skills
- High ownership, attention to detail, and problem-solving ability
- Willingness to travel extensively for project execution and client engagement

Qualifications and Experience

- Graduate / Post-Graduate in any field
- Minimum 3+ years of relevant experience in Market Research with hands-on CAPI project management
- Experience in Social and Political Research is a must
- Proven experience in managing fieldwork vendors, freelancers, and on-ground teams
- Experience working directly with clients and managing delivery expectations

Location

Gurugram

Shift Timings

Indian Shift

📌 Team Leader – Primary Research (India)
🏢 Unimrkt Research
📍 India