Department

Administration & Facilities

Reports To

Owner / Senior Operations Manager

Location

Head Office (with travel to all outlet locations)

Brands Covered

Pop Tate's, Urban Tadka, Chimichurri, Current Affairs (~60 outlets)

Purpose of the Role

To manage the administrative, compliance, licensing, facilities, and vendor coordination functions across all YBFC brands, ensuring smooth non-culinary operations so Area Managers and outlet teams can focus on service and sales.

Key Responsibilities

1. Licensing & Compliance

* Track and renew all statutory licenses (FSSAI, Health, Excise/Liquor, Fire, Shop & Establishment, Trade License) across all outlets

* Maintain a master license expiry tracker with advance renewal alerts

* Coordinate with legal counsel and government liaisons for inspections, notices, and regulatory correspondence

2. Facilities & Maintenance Coordination

* Liaise with the maintenance team to ensure timely resolution of outlet issues

* Oversee AMC contracts (AC, refrigeration, fire safety, pest control, water purifiers, etc.)

* Coordinate landlord/mall management communication (NOCs, water/power restoration, structural issues)

3. Vendor & Contract Administration

* Manage vendor empanelment, contracts, and renewals (security, housekeeping, POS/software, printing, uniforms)

* Review contracts for red flags (lock-in periods, exclusivity clauses, data ownership) before renewal or signing

4. Documentation & Records

* Maintain a central repository of all outlet documents (lease/leave & license agreements, licenses,



insurance policies)

* Support HR with documentation for biometric attendance, employee records, and policy circulars

5. Utility & Bill Management

* Oversee the utility bill authorization workflow (Area Manager approval before Accounts processes payment)

* Track electricity, water, and other utility costs across outlets for anomalies

6. New Outlet Support

* Assist with administrative setup for new outlets — license applications, utility connections, NOC documentation, vendor onboarding

7. Coordination & Reporting

* Act as a single point of contact between outlets, Area Managers, and head office for administrative matters

* Prepare periodic status reports (licenses due, maintenance pending, vendor contracts expiring) for management review

Requirements

* Graduate (any stream); MBA/PG in Administration preferred

* 5–8 years in administration, preferably in retail/QSR/hospitality with multi-location experience

* Strong knowledge of FSSAI, Excise, and municipal licensing processes

* Proficient in MS Excel/Google Sheets for tracking; comfortable with basic reporting tools

* Excellent coordination and follow-up skills; ability to manage multiple outlets remotely

Key Skills

* Organized, detail-oriented, deadline-driven

* Robust vendor negotiation ability

* Comfortable liaising with government offices and landlords

* Problem-solver who can work independently across a decentralized outlet network

Pay: ₹50,000.00 - ₹60,000.00 per month

Work Location: In person

📌 Deputy Operations Manager (Mumbai City)
🏢 Yellow Banana Food Co.
📍 Mumbai City