03 Sep
|
Hucon Solutions India Private
|
Hyderabad
03 Sep
Hucon Solutions India Private
Hyderabad
International Chat Support
Job Title: International Chat Support Executive
Industry: Banking / Financial Services
Location: Hyderabad (Note-No relocation)
Shift: Night Shift / Rotational Shifts
Experience: Minimum 2 years in Chat Support
Education: Any Graduate
CTC: Up to ₹5.5 LPA
Cab Facility: 2-Way Cab Provided
Age Criteria: Up to 30 Years
Work from office
Excellent communication skills
Job Summary
We are hiring experienced International Chat Support professionals for a leading Banking process in Hyderabad.
The ideal candidate should have strong written communication skills, excellent customer-handling abilities, and prior experience in international chat support.
Key Responsibilities
- Handle customer queries and provide support through international chat.
- Resolve customer issues accurately and within defined turnaround times.
- Maintain high standards of customer service and communication.
- Follow banking process guidelines, policies, and compliance requirements.
- Ensure accurate documentation and updating of customer interactions.
- Meet defined quality, productivity, and customer satisfaction targets.
Eligibility Criteria
Any Graduate and Post graduate
- Minimum 2 years of experience in International Chat Support.
- Candidates should have experience in the Banking domain.
- Typing speed: 50 WPM.
- Typing accuracy: 90% or above.
- Willingness to work in night/rotational shifts.
- Candidates should be within the age limit of 30 years.
- Candidates should be willing to work from Hyderabad.
Selection Process
The recruitment process will include:
1. HR Round
2. SVAR Assessment
3. Assessment Round
4. Operations Round
Salary & Benefits
- CTC: Up to ₹5.5 LPA
- 2-Way Cab Facility
- Opportunity to work with an international banking process.
- Professional growth and career development opportunities.
How to Apply
Interested candidates can share their updated resume through:
WhatsApp: 76718 73605
Email: [HIDDEN TEXT]
Subject: Application – International Chat Support
Skills: International Chat Support, Fast Typing, Excellent Computer Skills, English Communication Skills, Chat Support
Experience: 2.00-5.00 Years
Education: Chartered Accountancy (C.A), Bachelor Of Computer Application (B.C.A), Master OF Business Administration (M.B.A), Master of Tax Accounting, Master in Computer Application (M.C.A), Master of Accounting, Bachelor Of Technology (B.Tech/B.E), Master of Commerce (M.Com), Bachelor of Business Administration (B.B.A), Masters in Technology (M.Tech/M.E), Associate of Arts, Master of Skilled Accountancy (MPA), Bachelor of Commerce (B.Com), Bachelor of Arts (B.A), Post Graduate Diploma in Computer Applications (PGDCA), Chartered Accountancy Inter (C.A Inter), ICWA Inter, ICWA (CMA)
📌 International Chat Process (Hyderabad)
🏢 Hucon Solutions India Private
📍 Hyderabad