Interview Location: Mumbai – BKC
Experience: 1–3 Years
Budget: Up to ₹3 LPA (Gross)
Work Mode: Work From Office
Interview: Face-to-Face
Gender: Female
Joining: Immediate Joiners Only
ROLE OVERVIEW
We are looking for a proactive and customer-focused Client Servicing professional to manage client relationships, understand requirements, coordinate with internal teams, and ensure timely & quality service delivery.
? KEY RESPONSIBILITIES
Build and maintain strong client relationships
Understand client requirements and coordinate with internal teams
Act as the primary point of contact for assigned clients
Handle client queries, feedback and escalations professionally
Follow up on requirements, projects and deliverables
Prepare proposals, presentations, quotations and reports
Identify upselling & cross-selling opportunities
Maintain client records and communication
Coordinate with Sales, Operations, Recruitment & Marketing teams
Support payment/invoice follow-ups when required
Conduct client meetings and review discussions
Drive client satisfaction, retention and business growth
REQUIRED SKILLS
Excellent verbal & written communication
Strong interpersonal & relationship-management skills
Good negotiation and convincing abilities
Strong follow-up & coordination skills
Customer-focused approach & problem-solving skills
Ability to manage multiple clients and priorities
Valuable knowledge of MS Excel, Word, PowerPoint & Email
Strong presentation and reporting skills