Please note : This walk-in drive is exclusively for pre-screened and shortlisted candidates. Eligible candidates will be contacted by our recruitment team with further details.
About Us
TrueBlue is the people company. We were founded on the idea that by connecting people and work, we can help our clients grow their businesses while growing ours. We have grown dramatically over the most recent years, connecting over 800,000 people with work each year while serving our clients; we have the ability and capacity to do even more. Today, our ambitious vision is to be the talent solution for the changing world of work. We see great opportunity in growing to be the leading provider of contingent workforce solutions in North America and the recruitment process outsourcing solutions globally. TrueBlue has been repeatedly recognized as one of Forbes Magazines Most Trustworthy Companies in recognition of its solid corporate governance and accounting transparency. We are committed to transparency and delivering the best financial reporting to our internal leadership and to our stockholders. We recruit strong talent that has potential to grow beyond the role initially hired and into future organizational leaders.
Key Responsibilities
Ensure timely and accurate service delivery as per client standards
Ensure consistent productivity & and accuracy performance as per team requirements
Prompt response to queries from Internal or External stakeholders
Taking ownership of reporting work in the process
Review and suggest updates for Standard Operating Procedures
Escalate non-compliance issues of process/procedures as per protocol Identify,
share, support, and implement operational improvements
Ensure compliance to all the reports
Inbound Calling/ International Voice Process (B2B or B2C)
Maintain all documentation/tracking in the applications up to date for the processes
Must adhere to Login schedule and Organizational Policies.
Must be ready to Work from Office on all 5 days
Responsible for call Audits, efficient in onshore connects/Communication
Develops training material and documentation for global support in the ongoing setting
Maintain and share the various trackers such as Escalation Tracker, Client Updates
Tracker, Audit Tracker etc.
Should be able to coach and mentor colleagues
Key Requirements
Graduates from non-technical backgrounds.
More than 3+ years of relevant experience into International Voice Process (B2B).
Good written & verbal communication skills
Ability to work 24*7 shift timings
Proficient in computer applications including Excel & Word
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. have minimum 3 years of experience
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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📌 Customer Service Specialist (Haryana)
🏢 TrueBlue India
📍 Haryana
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