Role - Zoho CRM Developer
Location - Navi Mumbai
Requirement - experience in Zoho CRM tool
Experience - 6 months to 1 years (Freshers with knowledge of Zoho welcomed!!)
Key Responsibilities
- Manage, maintain, and optimize the company’s CRM system to improve efficiency and usability
- Develop workflows, automations, and data management strategies within the CRM
- Monitor and analyze CRM data to provide actionable insights on customer behavior and engagement
- Train team members on CRM best practices and ensure system adoption across departments
- Collaborate with marketing, sales, and operations to improve lead management and customer retention
- Ensure data accuracy, compliance, and security within the CRM platform
- Generate reports and dashboards for management decision-making