03 Sep
|
SET Square Gifting
|
Mumbai
03 Sep
SET Square Gifting
Mumbai
About Boston Institute of AnalyticsThe Boston Institute of Analytics is one of the top-ranked international education andtraining institutes, headquartered in Boston, USA, with 107 campuses across 7countries, including the United States, United Kingdom, South Africa, and India. BIAdelivers industry-leading programs across new-age technical and non-technicaldisciplines, helping students and professionals build future-ready careers in the worldsmost in-demand fields. Our programs emphasize practical learning, career-focusedtraining, and global certification pathways, enabling learners to develop the skillsrequired to succeed in competitive global industries.Role Overview
- The Program Advisor plays a key role in student admissions by counseling prospective
- learners and guiding them through professional upskilling programs.
- This is a consultative admissions and inside sales role, where you will work with
- qualified inquiries, understand career goals, recommend suitable programs, and
- support candidates throughout the enrollment journey.
- The role focuses on relationship building, structured follow-ups, and helping students
- confidently choose the right learning path.
- Key Responsibilities
- Student Counseling & Lead Management
- Handle inbound and outbound student inquiries via calls, WhatsApp, email, and
- virtual counseling sessions.
- Understand candidate backgrounds, career goals, and learning objectives.
- Provide personalized guidance on suitable programs and career pathways.
- Program Advisory & Admissions Support
- Explain course curriculum, learning outcomes, schedules, eligibility, and career
- support services.
- Help students understand program value and long-term career perks.
- Guide candidates through application, documentation, and enrollment
- processes.
- Follow-Ups & Conversion Management
- Maintain structured follow-ups with interested candidates.
- Address queries and support decision-making through consultative discussions.
- Convert qualified inquiries into confirmed enrollments.
- CRM & Reporting
- Maintain accurate records of student interactions and follow-ups in CRM
- systems.
- Track lead stages, counseling outcomes, and admission progress.
- Share regular updates on pipeline and enrollment status.
- Collaboration & Student Experience
- Work closely with marketing and academic teams to improve admissions
- outcomes.
- Participate in webinars, counseling sessions, and information events when
- required.
- Ensure a professional and positive experience for every prospective student.
Required Skills & Qualifications
- 13 years of experience in EdTech admissions, academic counseling, inside
- sales, or B2C advisory roles.
- Strong communication and interpersonal skills (English & Hindi preferred).
- Comfortable interacting with students and working professionals daily.
- Ability to understand candidate needs and guide decisions professionally.
- Experience using CRM or lead management tools is preferred.
- Target-oriented mindset with strong follow-up discipline.
- Why Join Boston Institute of Analytics
- Work with a fast-growing EdTech organization in high-demand technology
- domains.
- Consistent flow of qualified student inquiries.
- Exposure to career-focused counseling and admissions operations.
- Performance-driven growth opportunities within the admissions team.
📌 Hiring Program Advisor ( Boston Institute of Analytics ) (Mumbai)
🏢 SET Square Gifting
📍 Mumbai