Workspace ONE – Technical Consultant (L3)

Location: South Asia(India, Pakistan, Bangladesh, Nepal, Bhutan, Sri Lanka, Maldives, Afghanistan)
Experience: 9–14 Years
Employment Type: Full-Time
Work Mode: On-site(562)
Level: L3 / Senior Technical Consultant shoul be at currently.
Notice Period: Immediate to 45 Days
Interview Process: 3 Rounds

Role Overview

We are looking for an experienced Workspace ONE / UEM Technical Consultant – L3 with solid expertise in Omnissa Workspace ONE UEM, Intune, enterprise mobility, identity, security, and device management.

The role will involve designing and implementing enterprise-scale UEM architectures, leading complex migrations, troubleshooting critical issues, implementing security frameworks, and supporting large mobile and endpoint environments.

The ideal candidate should have strong L3-level technical expertise and experience working in customer-facing consulting environments.

Key ResponsibilitiesUEM Architecture & Implementation

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Design and implement end-to-end Unified Endpoint Management (UEM) architectures using Omnissa Workspace ONE.

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Design multi-region and high-availability Workspace ONE environments.

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Install, configure, and maintain Workspace ONE UEM and Workspace ONE Access.

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Configure enrollment and Organization Group assignments.

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Configure profiles, policies, system settings, compliance policies, and device management configurations.

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Manage enterprise mobility environments across iOS, macOS, Android, Windows, and ChromeOS.

Migration & Transformation

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Lead complex MDM/UEM migrations, including migrations from legacy MDM platforms and Microsoft Intune to Workspace ONE.

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Plan and execute migrations with minimal downtime and user impact.

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Support large-scale device fleet transformation and modernization initiatives.

Security & Zero Trust

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Design and implement Zero Trust security frameworks using Workspace ONE Access and conditional access.

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Implement device compliance and remediation frameworks.

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Configure automated actions based on device posture and compliance status.

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Conduct security audits, environment hardening, and compliance assessments.

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Implement enterprise mobility security controls and data protection practices.

Identity & Access Management

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Integrate Workspace ONE with identity providers such as:

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Azure AD / Microsoft Entra ID

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Okta

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Ping Identity

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Implement SSO, federation, MFA, and conditional access solutions.

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Configure and troubleshoot identity integrations using SAML, OAuth, and OIDC.





ACC & Enterprise Integrations

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Design, configure, and maintain AirWatch Cloud Connector (ACC) architecture.

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Integrate ACC with on-premises Active Directory, Exchange, and Certificate Authorities.

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Support enterprise directory, LDAP, and Kerberos integrations.

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Work with certificate-based authentication and enterprise PKI environments.

Troubleshooting & Production Support

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Perform advanced L3 troubleshooting across:

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Device Enrollment

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Application Deployment

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Certificates

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Identity Integrations

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Device Compliance

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Connectivity

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Authentication

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Lead root-cause analysis and resolution of complex production issues.

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Perform environment health checks and performance tuning.

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Provide technical guidance for critical escalations.

Application & Content Management

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Manage application lifecycle and software distribution across enterprise endpoints.

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Support Win32, macOS packages, mobile applications, and internal applications.

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Configure and optimize:

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Workspace ONE Tunnel

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Content Gateway

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Secure Email Gateway (SEG)

Automation & Reporting

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Develop automation solutions using REST APIs, PowerShell, JSON, and scripting.

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Automate bulk device/user management, Smart Groups, reporting, and administrative activities.

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Use Workspace ONE Intelligence for analytics, automation, and reporting.

Must-Have Skills:

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7+ years of hands-on experience with Omnissa Workspace ONE UEM and Microsoft Intune.

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7+ years of experience in customer-facing consulting roles, preferably within system integrators, consulting organizations, or IT services.

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Candidate must currently be working at an L3 technical level.

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Expert-level understanding of Workspace ONE UEM architecture, including:

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Console

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Device Services

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API

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ACC

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Database

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Strong understanding of the 5 UEM pillars:

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MDM

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MAM

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Security & Compliance

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IAM

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Reporting

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Strong hands-on experience with AirWatch Cloud Connector (ACC) setup and architecture.

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Experience integrating Workspace ONE with Azure AD / Microsoft Entra ID, Okta, or Ping Identity.

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Experience integrating ACC with on-premises Active Directory, Exchange, and Certificate Authorities.

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Strong understanding of PKI, SCEP, and certificate-based authentication.

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Solid understanding of DNS, DHCP, Active Directory, and Domain Controllers.

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Strong experience managing large device fleets using MDM/UEM platforms.

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Strong experience with configuration and compliance policies.

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Excellent troubleshooting and problem-solving skills.

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Strong customer-facing communication and consulting skills.

Good-to-Have Skills

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Experience with Workspace ONE Access.

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Experience with Workspace ONE Intelligence for automation, reporting, and analytics.

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Experience with Workspace ONE Tunnel, Content Gateway, and Secure Email Gateway (SEG).

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Advanced knowledge of Zero Trust and Conditional Access.

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Experience with SAML, OAuth, and OIDC.

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Strong scripting and automation skills using PowerShell, REST APIs, and JSON.

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Experience with Android Enterprise, including:

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Work Profile

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COPE

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Fully Managed

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Experience with Apple Business Manager (ABM) / Apple DEP.

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Experience with SCEP / PKI / CA integrations.

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Experience managing iOS, macOS, Android, Windows, and Chromebook environments.

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Knowledge of networking concepts including DNS, load balancers, reverse proxies, and SSL offloading.

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Experience with enterprise mobility security, DLP, compliance frameworks, and security hardening.

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Experience with MFA solutions such as Duo or RSA.

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Experience with Microsoft Office 365 Administration.

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Experience with large-scale MDM/UEM migrations.

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Relevant Workspace ONE, UEM, cloud, or security certifications.

Candidate Profile

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Strong L3-level technical and troubleshooting capabilities.

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Excellent customer-facing communication and consulting skills.

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Ability to independently handle complex enterprise mobility environments.

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Strong analytical and problem-solving approach.

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Comfortable working with multiple technologies and enterprise integrations.

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Ability to explain complex technical concepts to technical and non-technical stakeholders.

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Strong ownership and ability to work effectively both independently and within a team.

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Candidates with 2+ years of stability in an organization are preferred.

Work Schedule

Monday–Friday: 9:00 AM–6:00 PM PST
IST Equivalent: Approximately 9:30 PM–6:30 AM IST

Flexibility may be required for on-call / critical production escalations.

📌 Workspace ONE Technical Consultant (India)
🏢 Important Company of the Sector
📍 India