We are looking for a confident and organized Telecaller cum Admin to handle customer calls and basic office administration. This role is perfect for someone with valuable communication skills who can manage both front-office and backend tasks efficiently.
Outbound Calling: Make outbound calls to a list of potential customers or leads.
Introduce the company's services to potential clients.
Lead Generation: Identify and qualify potential leads through cold calling.
Customer Service: Handle incoming calls from customers or clients.
Address inquiries, provide service information.
Ensure customer satisfaction and retention.
Data Management: Maintain accurate and up-to-date records of calls, sales, and customer interactions.
Follow-Up: Conduct follow-up calls to nurture leads and close sales.
Ensure timely response to customer inquiries or requests.