- Respond to customer inquiries via phone, email, or chat in a timely and skilled manner.
- Provide accurate information about products/services to customers.
- Resolve customer complaints/issues efficiently and escalate complex issues when necessary.
- Collaborate with internal teams to improve overall customer experience.
- Maintain high product knowledge to effectively support customers.
- Identify opportunities to upsell/cross-sell products/services based on customer needs.
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Support Associate - Level 1 (Pune)
🏢 Arcatron Mobility
📍 Pune
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