Engineer - Consumer Service Assurance (Fixed) (Kolkata)

Engineer - Consumer Service Assurance (Fixed) (Kolkata)

03 Sep
|
Gratitude India
|
Kolkata

03 Sep

Gratitude India

Kolkata

Engineer responsible for Fixed Consumer Service Assurance, trouble-ticket monitoring, SLA adherence, escalations, partner performance, quality audits, technical coaching, process improvement, reporting, UAT and service delivery enhancement.

Required Candidate profile

telecom/service assurance with Fixed Consumer operations, trouble-ticket management, SLA, escalations, quality audits and partner management. CCNA, solid English, MS Office and analytical skills.

📌 Engineer - Consumer Service Assurance (Fixed) (Kolkata)
🏢 Gratitude India
📍 Kolkata

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