- Roles & Responsibilities:-
- Manage the complete sales process for wood flooring clients, from enquiry to closure.
- Handle walk-ins, referrals, and follow-ups on leads from the bathroom and kitchen teams.
- Visit architect and interior designer offices regularly to introduce the product range, present samples, and generate new enquiries.
- Conduct frequent client meetings across the city/region to drive high-touch engagement and ensure seamless closure.
- Be available for site visits and follow-ups to support conversion and post-sale coordination.
- Build strong relationships with architects, designers, and homeowners.
- Drive personal sales targets while maintaining premium service delivery.
- Internal Coordination & Communication
- Collaborate actively with the Senior Sales Managers and Store Head.
- Work with product teams for pricing and availability, and operations for fulfillment timelines.
- Coordinate samples, mock-ups, and client presentations as needed.

- Site Handling & Execution
- Support team communication with Senior Managers of other verticals (Bathrooms, Kitchens) where applicable.
- Coordinate with installers, logistics, and clients for smooth delivery and installation.
- Personally oversee installations for significant or escalated projects.
- Monitor site progress and escalate any concerns to the appropriate manager.
- Ensure timely documentation, client updates, and issue resolution.
- Showroom Presence & Presentation

- Maintain the highest standards of grooming and conduct as a brand representative.




- Ensure products are correctly displayed and presented to luxury standards.
- Be present in key client meetings, walkthroughs, and presentations.

REQUIREMENTS & QUALIFICATIONS

- 12–15 years of experience in interiors, building materials, or project-based B2C sales.
- Background in luxury or design-focused retail is preferred.
- Prior exposure to HNI clientele and the architect community is advantageous.
- Well-groomed and presentable — essential for a luxury retail environment.
- Demonstrated ability to work in a structured sales environment.
- Analytical, problem-solving, and conflict-resolution mindset.
- Comfort with CRM tools and MS Office for day-to-day operations.
- Knowledge and Skills:

- Excellent verbal and written communication skills.
- Strong follow-up discipline and client coordination.
- Ability to problem-solve and escalate site or client-related issues effectively.
- Willingness to travel locally for meetings and site visits.
- Respectful of reporting hierarchy — reports to Senior Sales Manager and Store Head.
- Collaborates well across product divisions.
- Will need to gain a good understanding of wood flooring products, installation techniques, finishes, and luxury interiors.
- Working Conditions:
- This role involves frequent interactions with clients, architects, and cross-division teams.
- (with coordination with the assigned Team Leader or Key Account Manager in Kitchens & Bathroom Division)

📌 Sales Manager (Pune)
🏢 CORPORATE STEPS..
📍 Pune