- Staff Management: Hire, train, schedule, and evaluate nurses and auxiliary unit personnel.
- Operational Oversight: Manage department budgets, track medical supplies, and maintain facility records.
- Quality of Care: Ensure treatments meet medical standards and resolve patient or family complaints.
- Communication Liaison: Act as a bridge between frontline nursing staff and upper hospital administration.
- Regulatory Compliance: Enforce health laws, patient privacy rules , and safety protocols