Role & responsibilities

Senior B2B Sales Leader GST & Financial Technology

Job Description: Manager Sales & Operations, GSP

Business Unit

Location: Pune, Maharashtra (Work from Office/Base)

Function: GST Suvidha Provider (GSP) Business Unit

Experience: 10+ years in B2B Sales

Reports to: Business Head GSP

About the Role

We are looking for a Manager Sales & Operations to lead the growth and day-to-day

running of our GSP business unit. This is a dual-charter role: you drive recent client

acquisition (with a strong pipeline advantage through our groupexisting SAP client

base) while also owning the operational rigor needed to onboard, service, and retain

GSP clients. You be the key link between sales strategy and execution on the ground.

Key Responsibilities

Sales & Business Development

- Own the sales target for the GSP business unit

- Build and manage outbound and inbound pipelines across target segments (logistics,

manufacturing, pharma, and other GST-heavy industries)

- Leverage cross-sell opportunities within the group's existing SAP client base to

accelerate GSP adoption

- Lead the full sales cycle: prospecting, pitching, solutioning, commercial negotiation,

and closure

- Build and maintain relationships with CXOs, Finance/Tax heads, and IT decision-

makers at prospect and client organizations

- Track market and competitive intelligence on the GSP/e-invoicing/e-way bill landscape

Operations & Client Management

- Oversee onboarding of new GSP clients, ensuring smooth handoff from sales to





implementation/support teams

- Own service delivery metrics — uptime, API reliability, turnaround times — and

coordinate with tech/product teams to resolve escalations

- Set up and monitor SOPs for client servicing, renewals, and compliance-related

deadlines (e-way bill, e-invoicing mandates, etc.)

- Manage and mentor a small team (sales/ops executives), if applicable, setting targets

and reviewing performance

- Report on business unit performance (pipeline, revenue, retention, churn) to

leadership

Candidate Requirements

- 10+ years of overall experience, with a significant portion in B2B sales (SaaS, fintech,

compliance-tech, or enterprise software preferred)

- Prior exposure to GST/e-invoicing/e-way bill ecosystem, GSPs, ASPs, or tax-tech is a

strong plus

- Demonstrated ability to manage both sales targets and operational delivery — this is

not a pure hunting role

- Strong stakeholder management skills — comfortable engaging with CFOs, tax heads,

and IT teams

- Experience selling into or working with SAP-ecosystem clients is an advantage

- Willing and able to work from Pune (on-site/hybrid as per company policy)

- Strong communication, negotiation, and people-management skills

What We Offer

- Ownership of a high-growth business unit with a built-in pipeline advantage

- Direct visibility with leadership and cross-functional exposure (sales, tech, compliance)

- Competitive compensation aligned with experience

Preferred candidate profile

📌 Manager -Sales and Operations For Fintech Company-Pune
🏢 Seventh Contact Hiring Solutions
📍 Pune