Voice | Blended | Chat Support | International Process
Pune | Work From Office | UK / US Shifts
Hiring talented and customer-focused professionals for International Customer Support roles in Pune. If you have strong English communication skills and want to build a career working with global customers, this is an excellent prospect to join a fast-paced international BPO environment.
CONTACT -HR PRAJKTA
Call / WhatsApp: 85309 21444
THE ROLE
As an International Customer Support Associate, you will interact with customers from the UK and US markets, understand their requirements, resolve queries, and deliver an exceptional customer experience across Voice and Blended processes.
KEY RESPONSIBILITIES
- Handle inbound and outbound customer interactions with international clients.
- Resolve customer queries professionally, accurately, and within defined timelines.
- Understand customer needs and provide appropriate solutions.
- Maintain a high standard of communication, empathy, and customer service.
- Accurately update customer information and interaction details.
- Follow process guidelines, quality standards, and compliance requirements.
- Coordinate with internal teams for escalations and complex customer concerns.
ELIGIBILITY
- Education: Undergraduate / Graduate Any Stream
- Experience: Minimum 6 months International Voice Process
- Excellent spoken English and strong customer-handling skills.
- Good interpersonal, analytical,
and problem-solving abilities.
- Comfortable working in rotational UK / US shifts.
- Willing to work from office in Pune.
- Immediate Joiners will be preferred.
SALARY & GROWTH
Freshers: Up to 4.5 LPA
Experienced Candidates: Minimum 30% hike on last drawn salary
Maximum Package: Up to 7.5 LPA
Final compensation will depend on experience, communication skills, interview performance, and process suitability.
PERKS & BENEFITS
Both-Side Cab Facility
International Customer Exposure
Excellent Career Growth Opportunities
Healthcare & Insurance Process Exposure
Retail & Utility Process Exposure
Multiple International BPO Processes
Performance-Based Rewards & Recognition
Professional & Supportive Work Environment
Build a strong international BPO career while developing:
Global Customer Handling Skills
Professional English Communication
International Process Expertise
Problem-Solving & Customer Management Skills
Long-Term Career Growth
APPLY NOW!
If you are confident in your communication skills and ready to take your career to the next level, don't miss this opportunity!
CONTACT -HR PRAJKTA
Call / WhatsApp: 85309 21444
Location: Pune
Work From Office
Rotational UK / US Shifts
Rotational Weekly Offs
Join our International Customer Support team and build a career with global exposure!
📌 Exclusive Hiring -International Customer Support (VOICE /CHAT) (Pune)
🏢 Spes Staffing Solutions
📍 Pune
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