Job Summary

Job Description Relationship Manager LAS Retail. Enriching Lives. Winning as ONE.

Role Details

- Business: Aditya Birla Capital
- Unit: Aditya Birla Finance Limited
- Location: Pan India
- Role: Relationship Manager
- Department: MidMarket Wealth

Eligibility Criteria

Post Graduate with 35 years exp

Required Skills Competencies

This role demands a robust network within the designated geography, the ability to analyze and interpret market trends, exceptional communication and negotiation skills, a strong focus on customer satisfaction, and a results-driven mindset focused on achieving targets. Preferably a Post Graduate Degree or an MBA with 3 5 yrs experience in Capital Markets

Key Responsibilities

- Deliver Strong Sales Budgeted NIM Growth. Supporting Actions:
- Achieve budgeted business volumes.
- Focus on increasing Net Interest Margin (NIM) for self.
- Focus on fee-generating services to meet projected fee income.

- Undertake New Client Acquisition, Retention Growth. Supporting Actions:

- Map target HNI (High Net Worth Individuals) clients in the geography.
- Build and nurture relationships to generate a strong pipeline disbursements.
- Develop Direct Selling Agents (DSAs) and direct sales opportunities for rapid customer connection.

- Maintain Service Standards and Client Satisfaction Metrics. Supporting Actions:

- Stay informed of client requirements and monitor relationships from origination to closure.
- Proactively resolve client issues during the sales cycle.
- Stay abreast of latest industry trends and competitors to identify new ways to engage customers.

- Ensure Risk Management, Policy Adherence Documentation. Supporting Actions:





- Be aware of all critical policies, processes, and documentation for all products.
- Ensure compliance with policies and procedures.
- Monitor client profiles and margin shortfalls, ensuring zero NPAs by adhering to timelines.

- Maintain High Standards of Portfolio Management (Margin Regularization, Market Intelligence NPA Management). Supporting Actions:

- Regularly monitor margin shortfalls and proactively regularize them based on market volatility.
- Stay updated on the latest developments in the local market and report customer defaults, trends, etc.
- Maintain a positive quality lending book and manage stress/overdues through active client engagement.

- Formulate MIS; Present Them to Management. Supporting Actions:

- Provide periodic reports to the Head Office (HO) on lead closure ratios, sales volumes, profits, and status of new product launches.

- Cross-Sell ABC Products and Services. Supporting Actions:

- Cross-sell other lending and wealth management services of ABC to the same target audience.
- Cross-sell other products and services like insurance, financing, and securities to a wider audience.
- Foster relationships with crossfunctional teams to drive the One EBW culture.

- Contribute to Own Development and Skill Enhancement. Supporting Actions:

- Actively pursue self-development through internal and external training programs.
- Seek relevant certifications that enhance skills in financial sales and services.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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