- Manage accounts receivable and customer outstanding for the Sales & Marketing business.
- Monitor customer outstanding and ensure timely collection of payments.
- Follow up with customers for overdue payments and maintain collection records.
- Prepare and share ageing reports, outstanding statements and collection MIS.
- Coordinate closely with the Sales team regarding customer payments and outstanding issues.
- Reconcile customer accounts and resolve discrepancies related to invoices, payments and credit notes.
- Track invoices, receipts, credit/debit notes and other relevant documents.
- Support the Sales team in resolving customer account-related queries.
- Monitor credit limits and payment terms and highlight overdue/high-risk accounts.
- Prepare regular reports on collections, receivables, ageing and overdue amounts for management review.
- Coordinate with Finance/Accounts and Sales teams for timely closure of receivable-related issues.