- Respond to customer inquiries via phone, email, or chat in a timely and qualified manner.
- Resolve customer complaints and issues efficiently, ensuring high levels of customer satisfaction.
- Provide product information and solutions to customers, addressing their concerns and queries.
- Collaborate with internal teams to resolve complex customer issues.
- Maintain accurate records of customer interactions using our CRM system.
- Continuously update knowledge of products and services to provide accurate information to customers.
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Support Associate - Level 1 (Chennai)
🏢 Matrimony.com
📍 Chennai
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