- Handle customer inquiries and resolve issues via phone calls, emails, or chats in a timely and skilled manner.
- Provide accurate information to customers about products/services offered by the company.
- Meet performance targets for call handling time, resolution rates, and quality metrics set by the organization.
- Collaborate with team members to achieve common goals and objectives.
Job Requirements :
- Excellent communication skills in English (written & spoken).
- Ability to work on international voice processes (BPO/Call Centre) environment.
- Fresh graduate/fresher candidates can apply for this role.
📌 Urgent hiring For UK Phones (Chennai)
🏢 Sutherland
📍 Chennai
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