- Handle customer calls to resolve their queries and concerns in a timely and professional manner.
- Process transactions, update records, and provide accurate information to customers regarding products/services offered by the company.
- Maintain a high level of accuracy while performing tasks such as data entry, record-keeping, and reporting.
- Meet performance targets set by the organization for quality metrics like first call resolution rate, average handling time, etc.
Job Requirements :
- 0-2 years of experience in BPO industry or similar field (voice process).
- Proficiency in Telugu language is required.
- Robust communication skills with ability to handle multiple conversations simultaneously.
- Mode - Work from office/Tnagar
HR - (phone hidden) Nandhini
📌 Executive - Telugu Voice Process (Chennai)
🏢 Imarque Solutions
📍 Chennai
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