MANDATORY RESPONSIBILITIES:
• Resolve Tier 2 EPM Cloud incidents: PBCS model errors, FCCS consolidation failures, ARCS reconciliation exceptions, and Smart View connectivity issues
• Own EPM data integration incidents with RTR actuals feed troubleshoot data load failures between Oracle Financials and EPM Cloud
• Participate in Oracle quarterly EPM update impact assessment; test PBCS/FCCS/ARCS configurations after each quarterly release
• Provide intensive support during annual budget cycle and quarterly forecast periods (peak demand windows for EPM)
• Own EPM Tier 2 runbooks, PBCS model documentation, and FCCS consolidation sequence guides
• Coordinate with T3-05 Financial Close Lead on RTR-EPM integration incidents during financial close windows