- Proven experience with monitoring tools, specifically Splunk.
- Robust knowledge of IT infrastructure components, including servers, networks, and applications.
- Experience with log management and analysis.
- Ability to create and manage alerts, dashboards, and reports in Splunk.
- Familiarity with scripting languages (e.g., Python, Bash) for automation tasks.
Preferred Skills:
- Experience with other monitoring tools such as Solarwinds, Nagios, or OpsRamp.
- Knowledge of cloud monitoring solutions and practices.
- Understanding of ITIL processes and frameworks.
- Certifications related to monitoring tools or IT infrastructure.