Position: Admission Counsellor
Department: Admissions
Location: The Creek Planet School, Uranus Campus, Nallagandla

Reports To: Admission Head / Centre Head / Principal

Employment Type: Full time

Job Summary

We are looking for a dynamic and result-oriented Admission Counsellor to manage the student admission process, engage with prospective parents, understand their requirements, provide accurate information about the school, and convert enquiries into successful admissions. The ideal candidate should possess excellent communication, interpersonal, counselling, and relationship-management skills.

Key Responsibilities

- Handle admission enquiries through walk-ins, phone calls, emails, and digital channels.

- Counsel parents and prospective students regarding the school’s curriculum, academic programs, facilities, fee structure, and admission process.

- Understand parents’ requirements and recommend appropriate programs/grades.

- Conduct campus visits and provide an engaging tour of the school facilities.

- Follow up with prospective parents regularly and maintain strong relationships.

- Convert qualified enquiries into admissions while achieving assigned admission targets.

- Maintain accurate records of enquiries, follow-ups, applications, and admissions in the school ERP/CRM.

- Coordinate with Academic, Finance, Administration, and other departments to ensure a smooth admission process.

- Assist parents with application forms, document submission, assessments, and other admission formalities.

- Ensure timely collection and verification of required admission documents.

- Maintain a proper database of leads and track the status of each enquiry.





- Prepare regular reports on enquiries, conversions, pending follow-ups, and admissions.

- Participate in admission campaigns, school events, exhibitions, education fairs, and promotional activities.

- Handle parent queries professionally and resolve concerns or escalate them to the appropriate authority.

- Ensure a positive parent experience throughout the admission journey.

- Maintain confidentiality of student and parent information.

- Perform other admission-related responsibilities assigned by the management.

Required Skills
- Excellent verbal and written communication skills.

- Strong interpersonal and counselling skills.

- Good convincing and negotiation abilities.

- Customer-focused and service-oriented approach.

- Strong follow-up and relationship-management skills.

- Ability to work with admission targets and deadlines.

- Good knowledge of MS Office/Google Workspace and CRM/ERP systems.

- Professional grooming and confident personality.

- Ability to handle multiple enquiries simultaneously.

Educational Qualification
- Bachelor’s degree in any discipline.

- Candidates with qualifications in Business Administration, Marketing, Psychology, Education, or related fields will be preferred.

Experience
- 2–5 years of experience in school admissions, educational counselling, sales, customer relations, or a similar role.

- Experience in the school/education sector will be an added advantage.

Preferred Candidate Profile

The ideal candidate should be confident, persuasive, empathetic, target-oriented, and highly organised, with the ability to build trust with parents and effectively communicate the school’s value proposition.

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