- Supervise and coordinate guest-facing staff to ensure seamless service delivery.
- Develop and implement effective guest service strategies to enhance customer satisfaction.
- Manage and resolve guest complaints professionally and courteously.
- Collaborate with other departments to ensure seamless operations and high-quality service.
- Train and mentor guest service staff to improve their skills and knowledge.
- Monitor and analyze guest feedback to identify areas for improvement.
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📌 Guest Service Supervisor (Gangtok)
🏢 Taj Safaris
📍 Gangtok
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