The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.
Responsibilities
- Achieve collections target by visiting customers/agency.
- Monitor performance against set parameters and provide regular updates.
- Ensure legal guidelines are complied with while repossessing products.
- Maintain accurate records of customer interactions and transactions.
- Provide regular reports on collection activities and performance.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report) management.
- Develop and implement strategies to improve collection rates.
- Case to Case tracking.
- Resolution at per AOP with in agreed timelines.
- Portfolio Management.
- Debt Collection Strategy.
- Target Achievement.
- Regulatory Compliance.
- Reporting and Analysis.
- Risk Management.
- Team Leadership.
- Vendor Management.
- Co-ordinating with internal and external clients.
Qualifications Skills
- Debt Collection
- Portfolio Management
- Regulatory Compliance
- Reporting and Analysis
- Risk Management
- Team Leadership
- Vendor Management
- Co-ordinating with internal and external clients
- Case to Case tracking
📌 Executive - Debt Management Services - Consumer (North Tripura)
🏢 Bajaj Finance
📍 North Tripura
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