Job Summary

To achieve the assigned branch''s Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits.

Duties and Responsibilities

- Achieve collections target by visiting customers/agency.
- Monitor performance against set parameters and provide regular updates and providing proper guidelines.
- Milestone reviewing and tracking.
- Ensure legal guidelines are complied with while repossessing products.
- Travelling with the RO''s.
- To do timely allocation of the cases of the team members.
- Should be Profecient in excel.
- Daily tracking of the performance of the team members.
- Maintain accurate records of customer interactions and transactions.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report)



managementDevelop and implement strategies to improve collection rates.
- Counsiling and grooming of his direct reportee to enhance and polish their skill sets.
- Manage a team of collection officers to achieve overall targets.
- Rectify problems encountered during the collection process.
- Manage average collection reports to monitor and improve collection performance.
- Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal Management
- Litigation & Case Management
- Compliance & Risk Mitigation
- Reporting & Documentation.

Required Qualifications and Experience

📌 Deputy Area Manager - Debt Management Services - SME (Darbhanga)
🏢 Bajaj Finance
📍 Darbhanga