- To maintain portfolio immaculate
- Delivering nil flows and roll back of delinquent accounts from Bucket-0 and Bucket-2
- Personal visit of customers to check on root cause of delinquency
- Regular follow ups with team
- Constant monitoring of MIS and ensuring smooth updating of SOAs
Required Qualifications and Experience
- People Management skills
- Demonstrated success and achievement orientation
- Excellent communication skills
- Negotiation skills
- Solid bias for action and driving results in a high performance environment
- Demonstrated ability to lead from the front
- Excellent relationship skills
- Affirmative in nature, strong leadership skills, clarity of thought and perseverance
- Exceptionally high motivational levels and needs to be a self-starter